Accessibility statement.

Last updated: October 31, 2026.

Tridem Logistics Inc. o/a Setara Transport wants this website, setaratransport.ca, in English and in French, and our digital communications to be usable by as many people as possible. Other websites that this site links to, such as the Ary chat assistant on setara.ca and the Microsoft Bookings page for booking a call, both opened from the round contact button in the bottom corner of the screen, are not covered by this statement.

1. Our commitment

We want people of all abilities to be able to use this website. We look for barriers that make the site harder to use, remove the ones we find where we reasonably can, and try not to add new ones when we change the site.

2. Standards we aim for

We aim to design and maintain this website in line with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Ontario's accessibility rules may also apply to us. For websites, they currently refer to WCAG 2.0, Level AA, for the organizations they cover.

This statement describes what we aim for. It is not a certification, and it does not mean that the website has been independently audited or certified against any standard.

3. What we do

We aim to support accessibility through:

• clear navigation and the same page layout across the site;
• a "Skip to content" link at the top of every page;
• every page in English and in French;
• text alternatives for images that carry meaning;
• menus, forms and buttons that work with a keyboard, where we can reasonably achieve it;
• readable colour contrast, and text that you can enlarge with your browser's zoom;
• form fields with labels and clear error messages, where we can reasonably achieve it; and
• periodic reviews, and fixes for the barriers we find.

4. Feedback and requests for another format

We welcome feedback on the accessibility of this website and our digital communications. If you meet a barrier, need information in an accessible format, or need communication support, contact our dispatch team:

Setara Transport dispatch
Email: dispatch@setara.ca
Phone: (905) 745-2322, Monday to Friday, 8:00 to 18:00 ET

When you contact us, please include:

• the page or feature involved;
• a short description of the problem;
• the assistive technology or browser you used, if you know it; and
• the format or support you need, if any.

5. How we respond

We review accessibility feedback and aim to reply within a reasonable time. If we cannot provide a format or support exactly as you asked, we will work with you to find a suitable alternative where the law requires it.

6. Related documents

If they apply to us, our accessibility policies and multi-year accessibility plan may be made available on request or posted separately.

7. Changes to this statement

We may update this statement. When we do, we will post the new version on this page and change the "Last updated" date.